otrs: An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through...
CVE-2019-13458 is fixed in 2 products on 1 platform, first by otrs 6.0.20-1, released August 21, 2019. It is not reported as exploited. Patch Radar priority: Routine.
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.
Where it's fixed
| Product | Fixed in | Fix | Released |
|---|---|---|---|
| Linux | |||
| otrs · Ubuntu 20.04 LTS (focal) | 6.0.20-1 | otrs 6.0.20-1 | Aug 21, 2019 |
| otrs2 · Ubuntu 20.04 LTS (focal) | 6.0.20-1 | otrs2 6.0.20-1 | Aug 21, 2019 |
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